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Appointments
Contact us online
Get help from your practice with our new online consultation service
Book an appointment
Check your condition
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Self-care
Help and support available from many National and Local Organisations
Book an appointment
- All appointments are booked through our online form
- Online forms are available from 8am to 6:30pm
- All forms are triaged on the day
Routine appointments and online triage
For any routine appointment requests please use the online consultation service this is available Monday to Friday 8am to 6:30pm. All forms are triaged on the day a triaged by a clinician.
Alternatively if you cannot use the online service please call us on 020 7476 2255 between 2pm and 4pm using extension 8 and a member of staff will assist you .
Appointments advice
In order for the smooth running of our practice we advise the following:
- To avoid ‘squeezing’ in other members of your family into your appointment time slot.
- Try not to save several problems for one appointment. If there are several concerns that you need to discuss, please book a double appointment.
- Not to attend the surgery during consulting times without an appointment, unless it is a genuine emergency.
Routine appointments are for ten minutes. Please arrive before your appointment time to ensure you don't lose your place. If you are late by more than 10 minutes you may have to rebook the appointment.
Only one person per appointment.
Book a blood test
Blood tests can be booked via Swiftqueue
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
Information and advice for travelling abroad.
Home visits
Please ask for home visits only when the patient is too ill to attend the surgery, if at all possible it is best to come to the surgery where we have better facilities for examination. Requests for home visits should be made before 12pm (noon) if possible. The reception may ask for further details to assist the doctor to assess the need for a home visit.
Out of surgery hours, your call will be referred to the on-call service.
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS app)
- Cancel using the GP online system
- Phone us on 020 7476 2255
- Reply CANCEL to your appointment reminder text message
Out of hours
Newham access 7 days a week service
If you wish to book an evening or weekend appointment with a GP or Nurse via the enhanced access service please complete our online form
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.